These terms govern your use of Repost (“the Service”), operated by SNS Software Solutions GmbH, Vienna, Austria (“we”, “us”). By signing in and using the Service, you agree to them.
1. What the Service is
Repost lets a marketing team store photos and videos, write captions, and schedule posts for publication to social media accounts the team has connected — currently Facebook, Instagram, LinkedIn, TikTok and YouTube.
2. Accounts
- Accounts are issued by your organisation’s administrator. You may not share your login or let someone else use it.
- You are responsible for activity that happens under your account. Tell us promptly if you believe it has been compromised.
- An administrator can add or remove members of an organisation, which changes who can reach that organisation’s library and connected accounts.
3. Your content
The photos, videos and captions you upload remain yours. We claim no ownership of them. You grant us only the permission needed to run the Service: to store your content, generate thumbnails of it, and transmit it to the platforms you have chosen to publish to.
You are responsible for making sure you have the rights to what you upload — including property photography, images of people, music and any third-party material.
4. Connected social accounts
- You may only connect accounts you are authorised to post from.
- When you schedule a post, you are instructing us to publish it on your behalf at the time you set. You are responsible for what it says.
- Your use of each platform remains subject to that platform’s own terms. If a platform suspends, rate-limits or rejects your account or a post, we cannot override that.
- You can disconnect an account at any time, which deletes the stored access token.
5. Acceptable use
You agree not to use the Service to:
- publish unlawful, deceptive, infringing or harassing content;
- breach the terms or policies of any connected social platform, or attempt to evade their limits;
- upload malware, or attempt to gain unauthorised access to the Service, its infrastructure, or another organisation’s data;
- disrupt the Service — for example by automated abuse of the scheduling or upload endpoints.
We may suspend access that breaches this section, where possible after telling you why.
6. Availability
We work to keep the Service running and to publish scheduled posts on time, but we do not guarantee uninterrupted availability. Scheduled publication depends on the social platforms’ own APIs, which can fail, change or rate-limit outside our control. Where a post fails to publish, the Service reports it to you rather than silently discarding it.
7. Limitation of liability
To the extent permitted by law, we are liable only for damage caused intentionally or by gross negligence. We are not liable for indirect or consequential loss, for lost profit or lost business opportunity, or for loss arising from a connected platform’s conduct or outage. Nothing in these terms excludes liability that cannot be excluded under Austrian law, including liability for personal injury.
8. Data protection
How we handle personal data is set out in our privacy policy, which forms part of these terms.
9. Termination
Your organisation’s administrator can close your access at any time. We may terminate an account that materially breaches these terms. On termination we delete the account’s data in line with the retention section of the privacy policy.
10. Changes to these terms
We may update these terms as the Service develops. We will change the “last updated” date above, and tell account holders directly where a change materially affects them. Continued use after a change means you accept it.
11. Governing law
These terms are governed by Austrian law, excluding its conflict-of-law rules and the UN Convention on Contracts for the International Sale of Goods. Where you are a consumer, this does not deprive you of the protection of mandatory law in your country of residence. The courts of Vienna have jurisdiction to the extent permitted by law.
12. Contact
SNS Software Solutions GmbH, Schrötlgasse 8a, 1220 Vienna, Austria. FN 683051, Handelsgericht Wien — office@sns-austria.com, +43 670 1922538.